Links to expert resources on important cross-border topics. www.synergisticsltd.com
5.04.2014
China’s indigenous brand policy backfires
1.08.2014
Bill Russo joins Harman as Northeast Asia & China Operations VP
by Ava You
Russo had served as president and CEO of Synergistics Ltd., an Asia-based business development advisory firm, since March 2009. He served as vice president of Chrysler Group’s North East Asia business, where he directed operations for the regional markets from July 2004 to September 2008. He was director of product & business strategy at DaimlerChrysler from January 2000 to July 2004, senior manager of post-merger integration of DaimlerChrysler from May 1998 to December 1999, and senior manager of process management & continuous improvement at Chrysler Corp. from July 1993 to May 1998. Earlier in his career, he worked in the global services and technology divisions for IBM Corp. from July 1982 to June 1993.
Click here to read this article at China Automotive Review
4.21.2013
GM-VW China Rivalry Heats Up as Both See 3 Million Auto Sales
Click here to read the article published in The Washington Post
4.27.2012
China local brands brace for onslaught from abroad
4.23.2012
Traffic Jam in China's Auto Market
By TOM ORLIK
4.22.2012
Key Observations from the 2012 Beijing Motor Show
- Background of
Beijing Motor Show
- Key highlights
for the Must See Models and the Emerging Trends Behind Them
4.21.2012
Beijing Auto Show to witness 100 new cars, big shifts in global auto industry
Over 1,000 gleaming cars, about 100 launches and roughly 10 lakh visitors: it doesn't get any grander. The biggest auto show of the year, if not in stature at least in size, kick-starts tomorrow. But it's not in Detroit or Frankfurt. It is happening in Beijing. And this shift in address says more about the new power equation in the auto industry than statistics could.
China isn't just the biggest market for cars, the deal breaker for world number one or two spots. It is fast developing as a manufacturing hub for both the mass and class market. Last year, the extravaganza in Shanghai attracted 7.85 lakh visitors and 12,500 journalists from 48 countries. This year, "the Beijing show will be the largest international show in terms of both the number of cars and visitor attendance", says Bill Russo, founder of Synergistics, a consulting firm in China.
Along with the new location are coming in new concepts and ideas as automakers move away from tradition to capture new markets and a tech-savvy generation of customers. In a curtain raiser, ET on Sunday analyses all the new trends of the global auto industry emerging from the show so you know what the ride is going to be like.
Rise of the BRIC
Once upon a time there was one big show, the Detroit show in January. And most auto firms kept their best unveilings for it. While Detroit pavilions remain the most coveted, other auto shows are fast becoming favourites for car launches. Automakers are investing more in emerging markets and scheduling more global debuts there.
Why? Because growth has shifted East, especially to China. Last year, the US sold 12.8 million cars. China notched up 18.5 million. Remember, the party always follows the business. The China show has also benefited from the decline in importance of the Tokyo show. Once the host of Asia's biggest show, Japan has become less important even as China is getting bigger. In fact in 2009, at the peak of economic crisis, the Tokyo show was almost shelved after major global automakers pulled out.
Previously held in October in odd-numbered years, the Tokyo show has now moved to December and the organisers have relegated it to a smaller, though better, venue in Tokyo. "Many automakers have been diverting some or all of their funding from the Tokyo show to either Beijing or Shanghai," says Michelle Krebs, senior analyst at Edmunds.com, an online resource centre on automobiles.
India's auto shows aren't anywhere in the top league yet. But Tim Dunne, director, global automotive operations, JD Power says the country's stock is rising. The number of automakers in India, current sales and more importantly, the potential for growth makes the country interesting for global automakers. "We are now seeing more investment in auto shows in India and Brazil," says Krebs.
Chronologically, auto shows have a set pattern. The Frankfurt show, dominated by the Germans, happens in September. The Paris Show, which was actually the first auto show in the world when it began in 1898 but is now past its prime, is held in October. The LA show is scheduled for November followed by the Tokyo show in December. Detroit is the first auto show of the calendar year, and is still the most coveted. It is followed by Chicago in February, Geneva in March and New York around Easter. China show, held in Beijing and Shanghai in alternate years, has booked a slot in April.
New Pecking Order
The calendar reveals the pecking order: the Tier I shows come first: Frankfurt, Paris, Geneva, Detroit and China. Tokyo has dropped out of the top league. Shows in Bangkok, India and Brazil are on the rise but have not broken into the top five, at least for the media.
There is another ranking, this one among auto shows within the US. Detroit is the big winner, followed by New York, LA and Chicago. New York is supposed to attract maximum consumer traffic but experts say the show has gone downhill in recent years.
Over the years these shows have evolved their own distinct personalities, says Krebs. Frankfurt is the technical giant dominated by German carmakers. Geneva is the neutral zone where no one company dominates and hence sees wide participation. Tokyo has become more low-key and provincial, dominated by Japanese original equipment manufacturers (OEMs). Paris is dominated by the French. Los Angeles is a sort of "green" show. New York's agenda is to draw in a lot of attention from the media headquartered there.
But now, with many new shows gaining importance amid a flurry of launches across the year, the importance of being early in the list is waning. Also, OEMs increasingly use the shows to send a broader signal.
Strategy Tools
Traditionally, automakers considered these shows as nothing more than grand displays. But now, the choice of models and debut cars that make the list are part of company strategies that reveal their priorities. For instance, tomorrow at the Beijing show, Ford will unveil four new cars.
"We have never done this [so many unveilings in one go] before," says Craig von Essen, product communications director, Ford Motor. This signals Ford's strong ambitions in the region. It expects Asia-Africa to contribute 60-70% of Ford's global growth for the next few years. "China is the biggest car market in the world and this is a step towards firmly establishing Ford here," Essen says.
In the past, because display was the core of auto shows, pretty young models lounging inside plush interiors or posing alongside the sleek cars were the highlights of the pavilions. They still make newspaper front pages, but the approach is little different.
Automakers in the shows want customers to engage with the products, understand the technology and the environmental impact. "The attempt is to make the displays more interactive, showcase technology and explain the features of the vehicles and, through all this, establish the brand in a broader sense," says Essen. As a result, the models at the stalls are not just pretty faces. They are trained to talk to customers and answer product queries.
The cars that draw maximum gasps and questions from the audience are futuristic, concept cars, the stuff you'd expect to be in Batman's garage. Earlier companies loved flaunting them, designs you would never see on the road. But that's changing now. "Over time, fewer and fewer cars are pure fantasy driven. They have become more realistic," says Rebecca Lindland, auto analyst, IHS Global Insight.
Now the sexiest thing in new technology is green and small. Hybrids and electric vehicles are vying for attention as car companies showcase models with multiple fuel options. At the Detroit show, for example, Ford flaunted a redesigned Fusion sedan in gasoline, hybrid and plug-in hybrid versions.
Dodge, known for its big pickups, showcased the compact Dart. Not to be left behind, Audi pulled the covers off a bright Allroad wagon based on A4 and Hummer-famous GM had a smaller Buick Encore ready. The trend was followed in Geneva too where premium automakers showcased small cars, Audi had A3, Mercedes an A-class and Volvo a V40. Given rising fuel prices, environmental concerns and economic volatility smaller, power-packed feature-rich small cars are here to stay.
It's the Economy
But what's on display is not the only thing that makes an auto shows a hit. The economy plays a role too. If things are rough there, neither the customer nor the automaker is happy. The mood reflects in auto shows.
Off late, economic cycles have become sharper. And the financial health of OEMs is lot more volatile. Just in 2009, GM and Ford were struggling to keep afloat. These twists in fortune have a deep impact on the nature of auto shows.
Look no further than the history of Detroit to understand the economy effect. "In 2009-10, nobody was discussing new products. Everyone was talking about how best to survive the rough times," says Lindland. In two years, the good times rolled in again: there were 40-odd global debuts at the show in January this year.
The Moscow show has a similar story: in 2006, when the Russian economy was booming, GM chose the show to unveil its Chevrolet. Now, Moscow is almost off the auto show calendar. Just as Tokyo is barely hanging on as Japan's economy flounders.
The OEMs' financial health does have a bearing too. In 2009, many OEMs including Mitsubishi, Suzuki, Land Rover pulled out of the Detroit show.
In some cases it is a matter of choice and positioning. Nissan decided to give Detroit a miss for two years and participated in others like LA and New York shows. This year it returned to Detroit. Independent domestic Chinese OEMs like Geely Automotive too have been occasionally showing up at international shows like Detroit since 2006. "It is kind of wave which comes and goes. Turmoil in the company and the country reflects strongly," says Lindland.
More Than Cars
One of the ways to make a big splash, in good and bad times, is to expand the agenda of auto shows. Convergence has long been the buzzword in technology. Cars have jumped on the band wagon. They are about mobility, communication, entertainment and many more things as in-car experience gains currency. For instance, Google is working on a modified Toyota Prius for an experiment on driverless cars. Bill Ford of Ford Motors recently showed up at Mobile World Congress.
All kinds of alliances are being forged. GM is tying up with LG Electronics for an electric car project. Intel is trying to diversify into the auto sector by supplying Nissan with chips. Microsoft is among other technology companies which will be present at the Beijing show.
Not surprisingly, companies are also using lot of technology in their stalls to impress visitors. Ford will allow its audience to take control of the all-new Ford EcoSport virtually.
Using a sensing camera, the crowd will collectively be able to control the compact SUV as it drives along the road and unlocks information at each bend. Photos from this event will be taken during each game and then uploaded to a Facebook gallery.
Automakers want customers to do more and spread the word. So that people are still at the shows, talking about it after curtains are down on the show.
6.21.2011
Presentation: General Motors in China
4.03.2011
Key Themes to Watch at Auto Shanghai 2011
By Bill Russo (罗威)
Market Conditions in 2011
The 14th Shanghai International Automobile Industry Exhibition (Auto Shanghai 2011) will be held from April 21 to 28. The overall theme for this year’s show is “Innovation for Tomorrow”, which underscores China’s emphasis on building capabilities for development of advanced vehicle technologies. While we will certainly see a great showcase of new technology from both the domestic and multi-national automakers, I will also be tracking several emerging themes at this year’s show.
Let’s start by reviewing the market conditions coming into 2011. Since the onset of the global financial crisis in 2008, the China government released a series of policy incentives to stimulate vehicle demand, which resulted a strong market rebound to 46% annual growth in 2009 and 32% in 2010. Going forward, China’s extraordinary growth will “downshift” to single digits within the next three years, and we will then likely see a stable growth of 3 to 5% per year reaching total sales in excess of 30 million by 2020. In 2011, continued urbanization and growing demand from lower-tier cities will continue to drive the market up, but the growth will slow down to a 10 - 15% annual growth resulting from the termination of major government subsidies and tax incentives.
Recently, profound changes have been taking place in consumer demand and in the competitive landscape, which is impacting the business focus and performance of carmakers in China. On the demand side, first-time buyers from Tier 3 and lower cities are playing an increasingly vital role in driving future market growth. However, purchase motivation and shopping behavior of lower-tier buyers are distinctive from buyers in Tier 1 and Tier 2 Chinese cities. Another emerging trend has been the shift of product preferences for increasingly savvy Chinese consumers. As income levels rise, demand is shifting towards vehicles and segments offering more appealing styling design and functional features.
On the supply side, automakers are faced with an ever more challenging business environment, featured by “hyper-competition”, a likely “credit crunch”, and rising costs which all result in profit deterioration. Pressure of inflation and overcapacity is pushing carmakers to constantly scrutinize investment and production scale in line with demand changes.
To address these challenges in 2011, carmakers must realign their strategic focus toward the fastest growing segments, while allocating resources to where they can outperform their competitors. They have to make sure their product and service offerings address the buyers in the lower-tier cities, which is especially challenging for international brands who have historically been focused on the first and second tier cities in China’s coastal regions.
To unlock volume potentials, a variety of strategic approaches must be considered and evaluated by international carmakers. Leading automakers are increasingly taking an approach that I call “adaptive brand innovation” to extend their product reach and grow share. They are delivering products with China market-specific adaptations and modifications, while extending the range of segment participation to new price-points and product categories. Leading companies are also introducing new brands and products with their Chinese partners.
For green cars, or “New Energy Vehicles”, 2011 will be the 2nd year of demonstration projects funded by China government in 25 select cities. We can expect that government subsidies offered to private buyers since June 2010 will have a mixed effect on the development of hybrid, plug-in hybrid, and battery electric vehicles. It will likely take up to five years before we can derive a meaningful volume figure on the consumer side. It will take that long before the impact of production economics, policy incentives and charge infrastructure can be determined.
Five Key Themes for Auto Shanghai 2011
With the termination of policy incentives, we can expect to see a deceleration of China’s double-digit growth rates to a more stable and sustainable pattern. However, the China auto market will still grow at rates significantly higher than the global auto industry average due to continued urbanization and growing demand in lower tier cities.
In Auto Shanghai 2011, we will likely see several key themes emerge:
1. Automakers will set expectations for more moderate demand growth
In the 12th five-year plan, the China government will attempt to transition from stimulus to market-driven growth. Steps are being taken to tighten credit and government investment in order to tackle inflationary forces, while accelerating urbanization and encouraging consumption. However, urbanization and growth of per-capita GDP will continue to drive the demand for automobiles. Urban wealth accumulation is undoubtedly fueling the growth in automotive sales. The fact that 85% of all vehicles are sold to urban residents is a clear sign of the relationship.
As Auto Shanghai is a major PR stage for global and domestic carmakers, they will likely set expectations for sales in 2011 over the near-term horizon. I expect that automakers will set more stable and moderate market sales growth expectations.
2. Innovations that target new “individualistic” choices for Chinese consumers
As income levels continue to rise, demand will shift towards vehicles and segments offering more appealing content and features, which creates opportunities for manufacturers to improve their product mix. While conventional sedan cars have enjoyed the highest market shares in China, consumers are now seeking more innovative designs. Emerging buyers, particularly the younger generation born in the 1980s and female buyers, are increasingly valuing recreational lifestyles and are seeking more individualistic choices. Safety features and telematics systems that provide a friendly interface between occupants and the car’s electronic systems are becoming mainstream, which will be evident in the cars that will be on display this year.
We will be looking at several new product introductions for evidence of this trend:
· Sub-compact cars: Chery Riich G2 (global debut), Chevrolet Aveo (new generation), Kia Rio (3rd generation), FAW Besturn B30 (China debut), and a new global concept car from Mitsubishi.
· Compact cars: New Honda Civic, Nissan Tiida (China debut)
· Mid-size cars: VW Passat B7 (Asia debut)
· Luxury/Full Size cars: New Audi A6 (Asia debut), Mercedes-Benz CLS, SLK (Asia debut), Volvo S80L and S60
· New Energy Vehicles: Volvo V60 PHEV, Toyota Prius PHEV, Ford Focus, C-Max EVs, VW Golf Twindrive PHEV, BMW Mini E electric car, BYD F6DM, Chery Riich M1, SAIC Roewe 550 PHEV, FAW Besturn B50 EV, BAIC C30, C70 EVs, etc.
· Concepts Cars: Ford Vertrek SUV, Buick Compact SUV concept, etc.
3. Products tailored to the growing demand in lower-tier cities
In the market expansion of the past several years, carmakers are recognizing the great potential of lower-tier city demand. However, consumers in Tier 3 and lower cities are quite different from those in the more developed Tier 1 and Tier 2 cities. According to AC Nielsen studies, 90% of them are first time car buyers with a car budget of 80,000 RMB ($12,000) on average and they only have 100K ($15,000) disposable income annually per household, however, they have less financial pressure and a more positive life attitude. Compared to Tier 1 city buyers, they have less product knowledge, but a faster purchase process. They value durability, fuel economy and convenience, more than appealing design and high tech features. They are aware of and therefore less discerning among brands, but tend to choose trustworthy and valuable brands known to most of their friends and family.
To gain these lower tier consumers, carmakers have to adapt their product and marketing strategy to address those basic needs. More than providing a cheap car, automakers need to do a better job to smartly deliver lower-priced cars that have acceptable quality and functionality. We should take note of the products that are unveiled that which targeting these emerging lower-tier consumers. Vehicles to watch include BYD F3, Great Wall Voleex C30, Besturn 350, and Chery A3. The local brands of the multi-national companies such as SAIC-GM’s Baojun 630 are also targeting this opportunity.
4. Innovative products and brands for a hyper-competitive automotive market
It is reported that a total of 141 new and refreshed vehicles were launched in China in 2010. This figure will rise up to more than 200 in 2011. However, among hundreds of vehicles in the market, only 20 to 30 models enjoyed monthly sales of 10,000 and above. The China market is now experiencing what many companies doing business globally have called “hyper-competition”. In 2011, we will see even more intense competition among the foreign and domestic brand vehicle manufacturers as they attempt to capture growth opportunities in China. As this is happening, the local manufacturers will strive to upgrade their brands and product portfolios to meet the more upscale image aspirations of Chinese consumers. It is evident from last year that Great Wall and Geely are on the rise, and are hoping to maintain momentum with their upcoming product introductions, while Chery and BYD have struggled to sustain momentum in the marketplace. Models to watch are Geely Emgrand EX8 SUV, GWM Voleex C70 (mid-sized sedan), BYD M6 (7-seat MPV), and BYD S8 (Coupe).
In 2010, there was a high degree of variance in the sales performance among local and international brands due to differences in their China strategies and product commitments. German brands (VW, Audi, BMW, MB) are obviously taking the lead of upper segments over the American and Japanese ones. This gap may widen in 2011 as Toyota, Honda and Nissan and their JVs may suffer from funding and supply challenges from Japan as in the aftermath of the recent earthquake and tsunami.
Great Wall and Geely are surely on the rise with new product introductions, while Chery and BYD have been slowing down due to internal operational issues.
5. Adaptive brand innovation to extend product reach and grow market share
A great majority of international brands have effectively defended their market positions against local brands. While some of this success is a result of an expanded product portfolio, it is also due to some very smart business strategies. One of the most innovative approaches I have observed is what I call “adaptive brand innovation”. This approach involves delivering China market-specific adaptations and modifications, while extending the market positioning to new price-points and product categories, often with the introduction of new brands and products. These approaches are often taken together with local Chinese joint venture partners.
As early as 2005, international brands began this approach with different levels of modification ranging from exterior facelifts, powertrain upgrades, restyling of vehicles, and wheelbase extensions. Typical examples are the extended wheelbase includes Audi A4L and A6L, BMW 5 and MB E-class in the luxury segment, as well as the long wheelbase VW Magotan for chauffer driven buyers. Adaptation of smaller engines to new vehicles is also a way to increase Chinese consumer interest in the product, such as new generation VW 1.4TSI Polo GTI and Golf 6 that dropped the 1.6L and 1.8T engines used by last generation platform.
Many international companies are introducing new brands and products together with their Chinese partners. While initially in response to government regulations on new joint ventures, they are now pursuing this as a means for capturing the volume opportunities in the lower- priced segments. This approach can include co-developing a new product under an international brand, or creating a new mid-market brand within the context of a JV, or supporting the Chinese partner’s local brand development. Several international OEMs are already moving forward in those directions. Example include the Lavida developed by SAIC and VW, the SGM Baojun (off old Excelle platform), Dongfeng Honda DB1 (off the old Civic platform), GZ Honda Everus car (off Honda City platform), and a new brand to be introduced by FAW-VW (possibly off Bora/Jetta platform).
Conclusions
As the engine for growth in the 21st Century automotive industry, the China auto industry has taken center stage in the battle for global industry dominance. Automakers from all over the world will therefore invest heavily to showcase “Innovation for Tomorrow” at Auto Shanghai 2011. To grow sales potential today, carmakers are realigning their strategic focus to tap into the themes noted in this article.
In summary, I expect automakers will set expectations for more moderate demand growth. We will see innovations that target new “individualistic” choices for Chinese consumers, as well as products tailored to the growing demand in lower-tier cities, while carmaker will launch innovative new products and brands to stand out in a hyper-competitive automotive market. The market leaders will increasingly seek to leverage adaptive brand innovation to extend their product reach in order to grow market share.
------------
Bill Russo, is the Founder and President of Synergistics Limited. He lives in Beijing and has more than 20 years of experience in the automotive industry, most recently serving as Vice President of Chrysler's business in North East Asia.


